Refund Policy

Non-Refundable Items

1. Final Sale items are not eligible for refund, exchange or resize.

2. Items that were worn, or sent to you as Replacement/Exchange are not refundable.

Refunds

Returns will be processed within 5 days upon receiving your package. The refund will be issued to your original payment account.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

Please Note: Return or Exchange shipping fee are born by customer and we will reimburse customer $10 as the return shipping fee under the following circumstances.

1. Customer received the wrong item.

2. The item is broken, defective, or has an incorrect engraving. 

 Self Service Return & Exchange Instructions

Step 1: Initiate your return

Contact our after-service person to get the authorization.

Step 2: Pack & Ship the item(s)

Enclose a copy of your return with the order number, full name and email address. Package should be shipped pre-paid through a traceable method.

Step 3: Wait for return succefully confirmation email

We will send you an confirmation email when we received the goods, and will proceed it within 3 business days.